• Need help answering chats?
Hire chat agents for just $1/hr
  • Products
  • Services
  • Customers
  • Partners
  • Resources
  • Why free?
  • English
Log in
Sign Up Free
5/5

"i can't believe its free!"

5/5

"wow, absolutely perfect!"

5/5

"I just want to hug you!"

Message your customers, they'll love you for it

Monitor and chat with the visitors on your website, respond to support tickets, organize contacts and create a help center to empower customers to help themselves. All 100% Free – Don’t believe us? Read why.
SIGN UP FREE

Easy set-up • Free Forever • Secure

Live Chat • Ticketing • CRM • Knowledge Base • Chat Pages • Team Chat • + More

Why tawk.to?

Because you need a free and easy way to communicate with your customers

Get close

Your customers have questions before they buy. Be where they are, when they need you, so they have the confidence they need to choose you over the competition. Every time.

Get organized

With customer data siloed across so many tools, it’s hard to get a top-down view of the customer journey. Not anymore. You now have one place for all your customer interactions.

Get in front

Easily identify FAQs and capture help center searches to create articles and shortcuts, so agents can respond faster, and customers can get help without having to make contact.

How does it work?

Add a small JavaScript snippet to your site — it takes 30 seconds to get started

Monitor customer
activity in real time

See which pages your visitors are on in real time, what they are searching for within your Knowledge Base and how often they visit your website. View activity across their entire journey. See clearly which team member responded to a customer last and maintain a complete conversation history.

Meet customers  
where they are

Access is the currency of the web. You need to be where your customers are, and if you’re not, your competitors will be. With tools like Live Chat, Ticketing, a Knowledge Base and video and voice add-ons, you have what you need to be there for customers when and where they need you most.

Collaborate and 
assign conversations

Tag and assign conversations to members of your team and ensure the right person is responding at the right time. Seeing the entire journey alongside customer data gives you the power to respond with context and ultimately create memorable and positive customer experiences.

Easily share
your knowledge

Streamline support with a free customizable Knowledge Base that both your team and your customers are going to love. Easily share your team’s know-how internally alongside chats, then select what to publish publicly.

Have intelligent
conversations

Being able to respond to a conversation within the context of a customer journey, armed with shortcuts and Knowledge Base articles, makes it easy to deliver epic customer experiences.

Don't take our word for it though ...

See how 5+ MILLION people use tawk.to to get closer to their customers
Previous
Next
MORE CUSTOMER STORIES

Ranked #1 with a 98% customer satisfaction score, millions of people use tawk.to to interact with billions of customers.

All the Features, without the price tag

A truly customizable live chat and customer communication platform packed with premium features

  • 45+ Languages
  • JavaScript API
  • Group Messaging
  • Video + Voice (Add-on)
  • Agent > Agent Messaging
  • Screen Sharing
  • Desktop Notifications
  • 1880+ Emoji
  • Geo IP Tracking
  • Unlimited Agents
  • Track Sentiment
  • Unlimited History
  • Track Engagement
  • Detailed Reporting
  • Ban/Unban Visitors
  • Agent Alerts
  • Aliases
  • Departments
  • File Transfer
  • Tags
  • Attention Bubble
  • Domain Restriction
  • Scheduler
  • Mail Notifications
  • Message Filtering
  • High Load Dashboard
  • Secure Encryption
  • Custom Tabs
  • Message sneak-peek
  • Visitor Information
  • In-Chat Payments (beta)
  • Automated Translate (beta)

..and much, much more.

Have questions?

Let’s do our best to answer your most frequently asked questions

There are no limits to the number of agents you can add to a property. tawk.to is an agent-centric chat application, which means every agent has their own account and you can share properties.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

We offer 24×7-365 live support via both chat and email. Simply initiate a chat on our site at any time, and a member of our dedicated support team will help as best as they can.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
× How can I help you?